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FAQ's

  • When can I expect my order?
    We strive to deliver orders promptly and efficiently. For customers in the UAE, we guarantee delivery within 1-5 business days. Our dedicated team works tirelessly to ensure that your stationery items reach you in a timely manner.
  • Do you deliver internationally?
    No, we currently do not. We are actively seeking sustainable solutions to offer international delivery without increasing environmental pollution. Delivering our products internationally in an eco-friendly manner is important to us, as we are committed to minimizing our carbon footprint and promoting sustainability in all aspects of our business. We appreciate your understanding and support as we work towards this goal.
  • Can I return or exchange items?
    We don't offer returns or exchanges except in cases where the product is damaged upon receiving the item. Please contact our team immediately with evidence.
  • Do you offer any customization options?
    Yes, we offer customization options for bulk orders. Please fill out our form or contact us for more information on how we can tailor our products to your needs.
  • Can I print my designs with The Agenda?
    Yes, we can print your custom designs in bulk orders. Please fill out our form or contact us for more information on how we can tailor our products to your needs.
  • How can I contact customer support?
    You can reach our customer support team via email at hello@theagendastationery.com or via Whatsapp https://wa.me/971542069531
  • What materials are used in your products?
    Our products are made from recycled, biodegradable, and other eco-friendly materials. We ensure that every item is produced with minimal environmental impact.
  • How do you source your materials?
    We carefully select suppliers who adhere to sustainable practices, ensuring that all materials are ethically sourced and environmentally friendly.
  • Are your products recyclable?
    Yes, all our products are designed to be recyclable. We encourage our customers to recycle or compost our products when they are no longer needed.
  • What steps do you take to reduce your carbon footprint?
    We minimize our carbon footprint by using energy-efficient manufacturing processes, reducing waste, and offsetting our carbon emissions through various environmental initiatives.
  • How are your products packaged?
    Our products are packaged using minimal and recyclable materials. We avoid plastic and use sustainable options like recycled paper and biodegradable packaging.
  • What makes your brand eco-conscious?
    Our commitment to sustainability extends beyond our products. We continuously seek ways to reduce our environmental impact, support eco-friendly practices, and raise awareness about sustainable living.
  • How do you give back to the community?
    The Agenda is proud to partner with Goumbook's Give a Ghaf program. We contribute a portion of our profits to support the planting of Ghaf tree seeds, a native species crucial to the UAE's ecosystem. Goumbook is a leading social enterprise focused on sustainability and environmental initiatives in the Middle East. Their Give a Ghaf program aims to preserve the Ghaf tree, which provides vital shade and habitats in arid environments. Through this partnership, we are dedicated to fostering a greener, more sustainable community.
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